Protection Medical Administration Co.

Welcome To Protection Medical Administration Co.

Through the implementation of innovative customer focused solutions and a dedication to excellent service standards, Protection has established itself as a leading entity in a unique healthcare niche since its inception in 2022. Operating across the kuwait, the company has focused its efforts entirely on healthcare benefits management eliciting dynamic and adaptable solutions for its partners in an evolving marketplace.

With a developed strategy in accommodating the various principles of a multi-layered industry, Protection has effectively balanced the ideals of cost containment and customer care. In drawing from its strength as an independent Third Party Administrator, it is an entity that has carefully positioned itself to offer valuable partnerships tailored to the specific needs of its clients.

Recognizing the ever-changing business landscape, particular emphasis has been put on the development of sophisticated in-house IT solutions that are both easily transferrable and increasingly automated. Through a culture of commitment to service quality and in complementing its prominent healthcare provider network, Protection has teamed up with first-class global partners for an international network capable of facilitating the requirements of a maturing healthcare market.

Our Services

Contact Center

A dedicated helpline service operating around the clock in multi-language , attending to member queries concerning applicable coverage, network provider locations and specialties as well as managing medication needs and arranging second medical opinions.

Claims Management

Protection offers its customers a comprehensive claims management solution that covers the entire claim cycle. As a leading expert in the application of advanced automation techniques, Protection has successfully implemented rule engines that significantly enhance efficiency in terms of performance and cost containment for both direct billing and reimbursement claims.

Authorization & Claims Processing

We operate 24/7 with a team of highly skilled medical staff and efficient system processes. Our primary goal is to determine member eligibility and promptly issue treatment authorizations, all in accordance with the terms and conditions of the applicable coverage. What sets us apart from our regional competitors is our ability to provide these services within the shortest possible time, ensuring a superior experience for our clients.

Preferred Provider Network

Protection offers a selected comprehensive network of participating healthcare providers, across the GCC region along with our partners, with cashless access to insured members. Through aggregation of business volume and effective network management, Protection is well positioned to negotiate exceptional rates, discounts, rebates, and payment terms.

Integrated It Solutions

Protection deploys a state-of-the-art suite of integrated online software solutions comprising of various modules developed to support all aspects of healthcare benefits management. The modules support remote access and mobility whilst incorporating enhanced security features such as user profiling, activity logs, and enhanced data confidentiality through dynamic data partitioning.

Pharmacy Management

Pharmacy Management employs innovative technology and clinical expertise to improve claims outcomes and to reduce the total cost of prescription drugs, all while providing the highest level of care for the patient. Using a highly efficient and automated technology platform to streamline and control the pharmacy prior authorization process results in improved claims outcomes,

WHY Protection ?

INDEPENDENCE

Through our market expertise and service quality, we have established ourselves as a TPA favored by a range of reinsurers, while always maintaining our position of independence to the benefit of our clients.

SERVICE QUALITY

Our commitment to service quality keeps Protection ahead of the competition. By adhering to the levels of service required in administering the high profile portfolios of local and international insurers, we have enabled a culture of service quality to thrive throughout our organization.

CREDIBILITY

We field a team of professionals accumulating years of first-hand experience in the insurance and healthcare benefits management industry, including a high proportion of physicians and healthcare professionals.

CONTACT CENTER